Sign Language Interpreting Access within the Department of Social Protection and Citizens Information Board

Two new access policies have been developed which now means that a Deaf person is entitled to a sign language interpreter when accessing services through the department of social protection and the citizens information board.

This includes:

COMMUNITY WELFARE OFFICES (CWO)

INTREO (FAS) EMPLOYMENT SUPPORT

SOCIAL WELFARE OFFICES (SW)

CITIZEN’S INFORMATION

MABS

NATIONAL ADVOCACY SERVICE

You can access information about these new policies by following the links:

https://www.corkdeaf.ie/wp-content/uploads/2014/03/DSP-Policy-CWO-Intreo-SW-2017.pdf

https://www.corkdeaf.ie/wp-content/uploads/2014/03/CIB-Policy-CIC-MABS-NAS-2017.pdf

The Cork Deaf Association would like to thank Willie White of KDRC for working so hard to establish the right of Deaf people to have an ISL interpreter present when accessing services through INTREO, social welfare, community welfare officers, Citizen’s Information Centres, MABS and the National Advocacy Service.

The Cork Deaf Association are extremely grateful to Willie for passing on this vital information to CDA and thank him for his continued exceptional work done on behalf of the Deaf community.